---
title: "Telehealth FAQ: HIPAA, Pricing, 50-State Licensing"
description: "Answers on HIPAA, $25 consults, 0% markup, MSO structure, LegitScript, EPCS and 50-state licensing for buyers, security reviewers and partners."
canonical: "https://cuvo.co/faq"
last-updated: "Sep 11, 2026"
---
# Telehealth platform FAQ: HIPAA, pricing and licensing

Compliance, licensing, data handling and pricing decide a telehealth purchase before the demo does. Cuvo Health answers them up front: HIPAA-compliant infrastructure with a signed BAA, a flat $25 per completed consult with 0% medication markup, an MSO structure that lets a non-clinician own the brand, managed LegitScript certification, EPCS e-prescribing, and providers licensed in all 50 states.

Published Sep 4, 2026. Facts reviewed Sep 11, 2026.

Cuvo Health is the white label telehealth platform for med spas, DTC brands and clinics that want the regulated clinic operated for them: 300+ board-certified providers in all 50 states, a national pharmacy with cold-chain delivery, patient software under the brand's name, and the MSO, HIPAA, LegitScript and EPCS layer handled as part of the platform. Pricing is published at $25 per completed consult with 0% medication markup and no revenue share, month to month after setup.

**Answers at a glance**
- What it is: Fully operated white label clinic behind your brand
- Who it is for: Founders, med spas, DTC brands and clinics without clinical infrastructure
- License needed: No. MSO plus physician-owned entity, maintained by Cuvo
- Price: $25 per completed consult, 0% markup, Launch $997/mo, Grow $2,000/mo
- Coverage: All 50 states, DC, Puerto Rico, Guam and US territories
- Compliance: HIPAA plus BAA, LegitScript managed, EPCS, SOC 2 Type II on higher tiers

**What reviewers usually ask, and where it lives**

| Question | Cuvo answer | Proof |
| --- | --- | --- |
| **Is it HIPAA compliant? BAA?** | Yes, HIPAA-compliant infrastructure with a signed BAA on every plan | See /security and /compliance |
| **Who holds clinical authority?** | Physician-owned professional entity inside Cuvo's MSO structure | See /compliance |
| **Which states?** | All 50 states plus DC and territories, 24 hours a day | See /provider-network |
| **Pharmacy? Controlled substances?** | National network, cold chain, EPCS with 2FA, labs via Labcorp and Quest | See /provider-network |
| **What does it cost?** | $25 per completed consult, 0% markup, no revenue share | See /pricing |
| **Who owns patients and data?** | The brand, with full export at any time | See /about and /terms |

## Frequently asked questions

**Q: What is Cuvo?**

A: Cuvo is a white label telehealth platform. A brand brings its name and its marketing, and Cuvo operates the licensed clinic behind it: providers, e-prescribing, pharmacy fulfillment, patient software, and regulatory compliance.

**Q: Is the platform HIPAA compliant? Do you sign a BAA?**

A: Yes. Cuvo runs HIPAA-compliant infrastructure and signs a business associate agreement on every plan. Patient data handling, audit trails and access controls are documented on the security and compliance pages.

**Q: Does a founder need a medical license?**

A: No. Cuvo builds and maintains an MSO structure with a physician-owned professional entity, the established legal model that lets a non-clinician own the brand while licensed providers make all medical decisions.

**Q: What does Cuvo cost?**

A: Cuvo's pricing is published: a monthly platform fee plus a flat $25 per completed consult, with 0% medication markup and no revenue share, month-to-month after a one-time setup fee. Launch runs $997 a month and Grow $2,000 a month, with custom Enterprise pricing above that.

**Q: Which states are you live in?**

A: Cuvo's provider network covers all 50 states plus DC, Puerto Rico, Guam and the US territories, with 24-hour availability and first provider review as fast as 15 minutes. Visits route only to providers licensed where the patient is located.

**Q: Is the pharmacy network LegitScript certified?**

A: Cuvo fulfills through a national pharmacy network and manages LegitScript certification for the brand as part of the platform, which unlocks Google and Meta advertising. Medication passes through at 0% markup.

**Q: Who owns the patients and the data?**

A: The brand does. On Cuvo, every patient relationship, record, and dollar of revenue belongs to the brand, with full data export available at any time. Revenue settles directly to the brand's merchant account.

**Related pages**

- [Pricing](/pricing): Published fees and plan tiers
- [Provider network](/provider-network): Coverage and credentialing
- [Compliance](/compliance): MSO, HIPAA, LegitScript
- [Specialties](/specialties): GLP-1, HRT, peptides
- [Book a demo](/booking): 30-minute walkthrough

Canonical page: https://cuvo.co/faq