---
title: "Telehealth FAQ: HIPAA, Pricing, 50-State Licensing"
description: "Answers on HIPAA, $25 consults, no revenue share, MSO structure, LegitScript, EPCS and 50-state licensing for buyers, security reviewers and partners."
canonical: "https://cuvo.co/faq"
last-updated: "Oct 26, 2026"
---
# Telehealth platform FAQ: HIPAA, pricing and licensing

Compliance, licensing, data handling and pricing decide a telehealth purchase before the demo does. Cuvo Health answers them up front: HIPAA-compliant infrastructure with a signed BAA, a flat $25 per completed consult with no revenue share, an MSO structure that lets a non-clinician own the brand, managed LegitScript certification, EPCS e-prescribing, and providers licensed in all 50 states.

Published Sep 4, 2026. Facts reviewed Oct 26, 2026.

Cuvo Health is the white label telehealth platform for med spas, DTC brands and clinics that want the regulated clinic operated for them: 300+ board-certified providers in all 50 states, a national pharmacy with cold-chain delivery, patient software under the brand's name, and the MSO, HIPAA, LegitScript and EPCS layer handled as part of the platform. Pricing is published at $25 per completed consult with no revenue share, month to month after setup.

**Answers at a glance**
- What it is: Fully operated white label clinic behind your brand
- Who it is for: Founders, med spas, DTC brands and clinics without clinical infrastructure
- License needed: No. MSO plus physician-owned entity, maintained by Cuvo
- Price: $25 per completed consult, no revenue share, Launch $997/mo, Grow $2,500/mo
- Coverage: All 50 states, DC, Puerto Rico, Guam and US territories
- Compliance: HIPAA plus BAA, LegitScript managed and SOC 2 Type II on every plan; EPCS on Grow and above

**What reviewers usually ask, and where it lives**

| Question | Cuvo answer | Proof |
| --- | --- | --- |
| **Is it HIPAA compliant? BAA?** | Yes, HIPAA-compliant infrastructure with a signed BAA on every plan | See /security and /compliance |
| **Who holds clinical authority?** | Physician-owned professional entity inside Cuvo's MSO structure | See /compliance |
| **Which states?** | All 50 states plus DC and territories, 24 hours a day | See /provider-network |
| **Pharmacy? Controlled substances?** | National network, cold chain, EPCS with 2FA, labs via Labcorp and Quest | See /provider-network |
| **What does it cost?** | $25 per completed consult, no revenue share | See /pricing |
| **Who owns patients and data?** | The brand, with full export at any time | See /about and /terms |

## Frequently asked questions

**Q: What is Cuvo?**

A: Cuvo is a white label telehealth platform. A brand brings its name and its marketing, and Cuvo operates the licensed clinic behind it: providers, e-prescribing, pharmacy fulfillment, patient software, and regulatory compliance.

**Q: Is the platform HIPAA compliant? Do you sign a BAA?**

A: Yes. Cuvo runs HIPAA-compliant infrastructure and signs a business associate agreement on every plan. Patient data handling, audit trails and access controls are documented on the security and compliance pages.

**Q: Does a founder need a medical license?**

A: No. Cuvo builds and maintains an MSO structure with a physician-owned professional entity, the established legal model that lets a non-clinician own the brand while licensed providers make all medical decisions.

**Q: What does Cuvo cost?**

A: Cuvo's pricing is published at cuvo.co/pricing. Launch is a one-time $9,800 setup fee, then $997 a month; Grow is a one-time $15,000 setup fee, then $2,500 a month; Enterprise is priced to the build. Every plan adds a flat $25 per completed consult with no revenue share, and the platform fee runs month-to-month after setup.

**Q: Which states are you live in?**

A: Cuvo's provider network covers all 50 states plus DC, Puerto Rico, Guam and the US territories, with 24-hour availability and first provider review as fast as 15 minutes. Visits route only to providers licensed where the patient is located.

**Q: Is the pharmacy network LegitScript certified?**

A: Cuvo fulfills through a national pharmacy network and manages LegitScript certification for the brand as part of the platform, which unlocks Google and Meta advertising. Every partner pharmacy is licensed for the states it ships into, and a brand can bring its own pharmacy on every plan.

**Q: Who owns the patients and the data?**

A: The brand does. On Cuvo, every patient relationship, customer list, business record and dollar of revenue belongs to the brand, with full patient data export available at any time. Revenue settles directly to the brand's merchant account. The medical chart itself belongs to the treating professional corporation and its licensed clinicians, as HIPAA and state law require.

**Related pages**

- [Pricing](/pricing): Published fees and plan tiers
- [Provider network](/provider-network): Coverage and credentialing
- [Compliance](/compliance): MSO, HIPAA, LegitScript
- [Specialties](/specialties): GLP-1, HRT, peptides
- [Book a demo](/booking): 30-minute walkthrough

Canonical page: https://cuvo.co/faq